Privacy Policy | Proofreading Service

Your privacy and your data

I adhere to the multiple aspects of privacy law that all website owners must comply with when handling personal information.

What type of information do you collect?

I collect the following minimal information:

Name

Postal address

Email address

Information related to your enquiry (e.g. word count, nature of project)

How do you collect information?

When you send a message through my website’s contact form, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated next only.

Why do you collect such personal information?

I gather and use certain information about you in order to:

respond to your requests for information (e.g. my availability or a quote for proofreading)
contact you during an ongoing editing project
enable certain functions on this website
better understand how visitors use this website

How do you store, use, share and disclose your site visitors' personal information?

My business is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to promote my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

The data I collect is used as follows:

For my accounting processes (e.g. so I can invoice you)
To contact you in response to your enquiry or booking.
To record your agreement to the terms and conditions of my editorial services.

I will never use this data for marketing or promotion purposes without getting your permission in writing first (e.g. to publish your testimonial for me).

I will never share this data with anyone, unless you request that I do so in writing, or HMRC chooses to audit my business.

How do you communicate with your site visitors?

I may contact you to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my business, or as otherwise necessary to contact you to enforce any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website.

The web analytics platform I used is Google Analytics.

To read Google's privacy statement, see Google’s data privacy policies and approach and its data processing terms.

Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how my website functions, and some pages may become unavailable to you.

Click here to view which cookies are stored on your site visitors' computer.

How can I withdraw my consent?

If you don’t want me to process your data anymore, please contact me at laura@laurahayesproofreader.com.

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at laura@laurahayesproofreader.com.